5 Must-Ask Questions for Painting Companies BLOG

February 12th, 2013 PainterChoice.com™ Staff Advice, Painting

Choosing who is going to paint your house is a crucial decision.  After all, your home is typically one of your largest investments, which is why it is so important to protect your investment by painting every 6-12 years. However, who you end up choosing could be the difference between painting 6 years later or 12 years later. The goal is to get the longest lasting job for the best price, right? Well, here are 5 must-ask questions for filtering through Painting Companies.

Question 1: Are you licensed and insured?

This seems pretty basic but is extremely important. You would be amazed how many Painting Companies say they are licensed and insured but cannot provide the proper documentation. If a painting company is licensed and insured, it should be pretty easy to send over a copy of insurance or licensing. The last thing you want is a lawsuit on your hands if something goes wrong and there is no insurance to protect you or your home.

Question 2: Can you provide local customer references?

Always ask for references. If a painting company is hesitant to provide real customer references, this is a HUGE red flag. Also, quality companies should be able to provide references for work they’ve done locally. This will give you a chance to call the references and inquire about their experience, or drive by the referenced home and see the quality of work first hand.

Question 3: How do you prepare the home before painting it?

This question could make or break the deal for the painter you are choosing. The prep-work required for house painting is EVERYTHING. If a painting company does not emphasize their step-by-step process on properly preparing the home prior to prepping (pardon the “P” alliteration), you should not choose them as your contractor. If a home has failing areas like peeling, fading or chalking, it is imperative that it is prepared sufficiently. If not prepped correctly, new paint application will likely fail within a couple of years if not sooner.  

Question 4: What type of painting materials will be used on my house?

Prep-work and quality of materials: The two most important factors in a paint job that lasts. Always ask what brand of materials the painting company is going to use on your home. This includes the actual paint, caulking, primer etc. Do your own research on the brands to make sure they are quality and durable. You do not want contractor-grade (AKA Cheap) materials used on your house. The labor is usually the most expensive part of a paint job, so make sure they are using high-end materials. Most painters will let you change the materials used on the house if you request it.

Question 5: What kind of guarantee/warranty do I get?

You’ll want to choose a painting company that stands behind their work. This is usually demonstrated with some sort of warranty like a 3-year, 5-year, or 8-year. The warranty should cover BOTH Labor AND Materials should areas of the paint job fail. Sometimes painting companies will offer a good warranty but not cover the labor or materials should they have to return. This defeats the whole purpose of a warranty. Make sure they cover all costs should the paint job fail and make sure the company will actually be around for the next 6-8 years so they can cover the warranty.

These 5 questions should help you get a great paint job that lasts. They are absolutely crucial in getting the most bang for your buck in an industry that tends to cut corners. Thanks for reading!